Privacy Policy

1. Information We Collect

We may collect personal information that you voluntarily provide when you contact us or request information about our painting services. Depending on how you interact with the website, this may include:

• Your name, email address, telephone number, and other contact information.
• Information about your property, painting project, requested services, or estimate request.
• Any other information you choose to include in a message or form submission.

Like most websites, certain technical information may also be collected automatically by the website or service providers used to operate it. This can include an IP address, browser and device information, referring pages, pages viewed, approximate location derived from an IP address, and information stored through cookies or similar technologies.

2. How We Use Information

Information collected through this website may be used to respond to inquiries, provide estimates, communicate about requested services, schedule or perform work, provide customer service, maintain website security and functionality, improve the website and our services, keep appropriate business records, and comply with legal obligations.

Information submitted through a request-for-estimate or contact form may be used to follow up with you regarding the project or services you asked about.

3. Contact Forms and Third-Party Services

Our website may use third-party tools to provide website features and process information submitted through forms. For example, our contact experience may use Elfsight to display and process website forms. These providers may receive information necessary to provide their services and may process information under their own privacy terms.

The website may also use infrastructure, security, spam-prevention, embedded content, mapping, social-media, hosting, analytics, or similar services supplied by third parties. When you interact with a third-party feature, that provider may collect information in accordance with its own privacy practices.

4. Cookies and Similar Technologies

The website and services used to operate it may use cookies, local storage, pixels, or similar technologies to support website functionality, security, performance, preferences, and measurement. Some third-party features may place or read their own cookies when they are loaded or used.

You can generally control cookies through your browser settings. Disabling some cookies may affect the operation of certain website features.

5. How Information May Be Shared

We may disclose information to service providers or contractors that help us operate the website, communicate with customers, provide requested services, maintain our business systems, or protect the website. We may also disclose information when reasonably necessary to comply with law, respond to lawful requests, protect our rights or property, investigate misuse, or protect the safety of our customers or others.

We do not authorize service providers to use information we provide to them for purposes unrelated to the services they perform for us, except as permitted or required by law.

6. Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including responding to inquiries, providing services, maintaining business and project records, resolving disputes, enforcing agreements, and satisfying legal, accounting, or reporting requirements. Retention periods may vary depending on the type of information and the reason it was collected.

7. Data Security

We use reasonable administrative and technical measures intended to protect information under our control. However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure. You should avoid submitting sensitive information through a general website contact form unless it is necessary for your request.

8. Your Privacy Choices and California Privacy Rights

You may contact us to ask about personal information you have provided through this website or to request that we correct or delete that information, subject to applicable law and legitimate business or recordkeeping needs.

California law provides additional privacy rights to residents in certain circumstances. If Coy Brown Painting is subject to a particular California consumer privacy requirement with respect to your information, we will honor the rights required by that law. Depending on the law and its applicability, those rights may include rights to know, access, correct, delete, or obtain information about certain disclosures of personal information, and rights concerning the sale or sharing of personal information.

We will not discriminate against you for exercising a privacy right provided to you by applicable law.

9. Do Not Track and Privacy Preference Signals

Some browsers offer a “Do Not Track” setting. Because there is not a single universally adopted standard for all Do Not Track signals, the website may not respond to traditional Do Not Track browser settings in a uniform way. Where applicable law requires recognition of a legally valid browser-based privacy preference signal, such a signal will be handled as required by law.

10. Third-Party Links

Our website may contain links to third-party websites or services, including social media, maps, reviews, or other external resources. We do not control the privacy or security practices of those third parties. Visiting an external website is subject to that website's own terms and privacy policy.

11. Children's Privacy

This website and our painting services are intended for a general audience and are not directed to children under 13. We do not knowingly seek to collect personal information from children under 13 through this website. If we learn that such information has been submitted, we may take reasonable steps to delete it.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to the website, our practices, service providers, or applicable requirements. When we make changes, the updated policy will be posted on this page and the effective date above will be revised.

13. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, contact Coy Brown Painting: